SurfStitch Terms of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to SURFSTITCH.COM indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by SURFSTITCH.COM. SURFSTITCH.COM reserves the right to make changes to this site and these terms and conditions at any time. By ordering or registering on SurfStitch.com you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Service team and we will remove you from marketing communications. We may exchange personal information with our related companies and with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be a location in Australia, USA, EU and other countries.

1. Order Acceptance Policy

Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SurfStitch.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. SurfStitch.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. SurfStitch.com is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by SurfStitch.com.

2. Liability

SurfStitch.com is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

3. Shipping and Delivery

Customers who choose Express Shipping (no signature) give authority for their order to be left unattended at their delivery address. SurfStitch will only replace orders using this shipping method providing the order is proved lost in transit by our delivery company. Certain factors such as order size, weight and shipping address may require us to ship via another method. SurfStitch reserves the right to change your shipping method in these cases and will provide tracking details for the new carrier once shipped. The delivery times provided by SurfStitch.com are estimates only. SurfStitch.com will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where the stock is not available. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages. The special instructions box on the delivery page of the checkout is used for any instructions to help the driver make delivery of your order (e.g. " Last house at end of driveway", " Office hours 9-5"). Drivers are unable to grant specific requests such as " Deliver between 1-2pm" or " Leave parcel in garden shed". SurfStitch cannot be held responsible if your instructions are not followed, nor can we complete any promo code requests entered in this field.

Christmas Delivery - For NSW, QLD, VIC, TAS & ACT order by 2pm 21st December*. For WA & NT, order by 2pm 20th December*. For NZ, order by 18th December. Products tagged 'Get it for Christmas' will be sent via express post. These cut-offs are for Metro areas. Please reference:www.auspost.com.au/sending/christmas-sending-dates for more information around delivery timeframes. The above delivery dates are to be used as a guide only and cannot be guaranteed by SurfStitch. Delivery times may vary due to external delivery providers and weather events.

4. Refunds & Returns

Free returns are offered to orders shipping to an Australian address only. If in any circumstance you pay for return shipping SurfStitch will not reimburse postage costs – all Free Returns must be through the returns section of the website. Only one free return label will be issued per order that can be used once. Returns must be in as new condition with tags attached unless faulty. Due to health regulations, we are unable to exchange or refund on any underwear or earring purchase unless faulty within the manufacturer's warranty period. Returns must be made within the timeframe listed on the returns page unless faulty. Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided. Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be returned to the customer (to the address on the original order). Some International payments or refunds may be processed in your local currency and your bank may charge conversion fees for these transactions. These rates and fees are out of our control and we accept no responsibility for any loss caused as a result. All Parcel Point returns are governed by the terms of service set by Parcel Point. For more information please see Parcel Point for more info.

5. Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only make until the order begins processing. SurfStitch cannot accommodate all address change requests. We highly recommend using our Live Chat instead of emailing as we cannot guarantee instant responses to email enquiries.SurfStitch takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

6. International Customs Charges

Some orders may incur a customs or import duty charge. SurfStitch does not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and SurfStitch will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and SurfStitch will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

7. Pricing

Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate

8. Faulty Items and Warranty Information

All repairs are carried out by the manufacturer and not by SurfStitch. In some cases, faulty items cannot be repaired and a replacement or refund will be offered. SurfStitch cannot control the availability of parts of replacement goods. SurfStitch has no control over manufacturer warranty periods, nor can we control repair periods and cannot advise what they will be. We will, however, do everything we can to ensure your faulty item is handled as quickly as possible and that you are informed throughout the process. In cases where you have returned goods directly to the manufacturer, SurfStitch cannot be held accountable for repair periods or communication from the manufacturer.In cases where a faulty item was received a pre-paid shipping label can be emailed to cover the return costs on the faulty item. Faulty items may be returned outside of the regular returns time frames providing the item is still under warranty. Please contact customer service or the brand directly for warranty periods. We aim to have your return processed within 24 hours of receiving the item; however, some faults must be approved by the manufacturer before a refund or replacement can be issued. This process usually takes around 1-4 weeks. Watch and Wetsuit returns: Each manufacturer may have different warranty periods or service standards for faulty items. SurfStitch works closely with its brands to ensure faulty items are dealt with promptly, but we have no control over the repairs or assessment process for warranty issues. In most cases, products returned in used condition will be repaired instead of replaced and will not be refunded unless repair is impossible. Any items returned outside of the warranty period will generally incur a charge for the repair. For more information on the warranty of your product, please contact the brand directly. GoPro Returns: Please ensure you have visited the GoPro Support site before contacting SurfStitch about your GoPro. Many questions and issues can be resolved here: www.gopro.com/support

9. Order Cancellations

If notified before goods have been dispatched, SurfStitch.com can accommodate order cancellations. If items have been shipped, SurfStitch.com reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

This site is owned and operated by SurfStitch Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of SURFSTITCH PTY LTD.  All software used on the site is the sole property of SURFSTITCH PTY LTD or those supplying the software.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.  No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without SURFSTITCH PTY LTD prior written permission.  All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

11. Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, SurfStitch.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.  SurfStitch.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is cancelled, SurfStitch.com shall immediately issue a credit to your credit card account in the amount of the charge.

This site may contain links to other sites on the Internet that are owned and operated by third parties.  You acknowledge that SurfStitch.com is not responsible for the operation of or content located on or through any such site.

13. Credit Card Payments and Verification

All orders are subject to pre-authorisation checks to ensure sufficient funds are available and to confirm the validity of the payment method. The total amount of the order will be frozen on your account and this amount is taken when the order is despatched. Authorisations will appear as pending charges on your card, but you will only be charged once for a single order when it is despatched. Orders cancelled before shipment will still have this authorisation held. Some orders may be subject to small charge verification before they are approved for shipment. In these cases, a small amount between $0 and $1 will be held on your credit card and you will be asked to confirm this amount to validate your payment. This is not a charge, but an authorisation which will release back to you.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply

14. Conditional Gift Cards and Email Promotion Gift Cards

  • You must spend the minimum full-price spend or more on full-priced products to be eligible to use this Gift Card.
  • The gift card can only be used on full priced product.
  • The gift card cannot be used in conjunction with any other promo code offer.
  • See General Promo Terms for brand and category exclusions.
  • Gift cards may be redeemed between the Gift Card’s promotional periods only.
  • Should The Customer return items bought with the use of the Gift Card SurfStitch will, at SurfStitch's discretion - Issue a refund by way of credit to their gift card up to the value of the gift card amount redeemed, and by regular refund for the value exceeding the value of the gift card, should the returns be received prior to the gift card expiry date; or issue no refund should the returns be received after the gift card expiry date, except where the refund amount exceeds the value of the gift card, in which case they will be refunded the difference between the total refund amount due and the value of the gift card.
  • In order to redeem the gift card, The Customer must use the SurfStitch checkout by selecting “Proceed to Checkout” in the cart; “PayPal” checkout will bypass the gift card redemption page.
  • Limit one Gift Card per order.
  • 1 Gift Card per person will be issued.

15. Purchased Gift Cards

SurfStitch gift cards entitle users to Australian Dollars which can be redeemed at SurfStitch.com (Australia). In order to successfully use your Gift Card the following rules must be adhered to - The Gift Card Number must be entered and used within the payment page; The Gift Card must be used prior to the Gift Card’s expiration date; The gift card cannot be used to purchase additional Gift cards. Should The Customer return items bought with the use of the Gift Card SurfStitch will, at SurfStitch's discretion - Issue a refund by way of credit to a new gift card up to the value of the gift card amount redeemed, and by regular refund for the value exceeding the value of the gift card, should the returns be received prior to the gift card expiry date; or issue no refund should the returns be received after the gift card expiry date, except where the refund amount exceeds the value of the gift card, in which case they will be refunded the difference between the total refund amount due and the value of the gift card. All gift cards are valid for 36 months from date of purchase unless otherwise stated.

16. Email Offers - Welcome Series

  • Discount code expires 4 weeks after initial send.
  • Offer details included in email.
  • See General Promo Terms for brand and category exclusions.
  • Offer coupon is single use only.
  • Multiple offers cannot be applied to a single order unless specified.
  • SurfStitch reserves the right to amend details of any promotion at any time.
  • By providing personal details at sign up, users give permission to receive marketing and/or promotional materials via email/sms from time to time.
  • Users may elect to stop receiving marketing communications at any time by following the simple instructions at the bottom of the newsletter or communication or by contacting us.
  • Full Price items only
  • $100 Minimum spend

17. Mix and Match

  • Promotion is valid while stocks last.
  • You must, in one transaction, purchase two or more valid products to be eligible for this discount. Valid products are located in Mix and Match categories.
  • Your order must contain two (2) or more of the selected products to receive this offer.
  • Offer cannot be used in conjunction with any other discount promo code offer.

18. Loyalty Program

The terms and conditions set forth herein (the “Terms & Conditions&rdquo) and any other terms accessible through any of the foregoing, collectively the “Program Terms”) govern the Program. SurfStitch in its sole discretion can, restrict, suspend, amend, extend or otherwise alter the Program Terms at any time and without prior notice. Members are advised to review the Program Terms each time they use the Program.

  • Membership is free by creating an account on www.surfstitch.com and no initial purchase is required to become a Stitch Rewards Member.
  • Stitch Rewards Members earn points - 1 point for every $1 spent.
  • Every 100 points = $10 Off. Minimum $100 spend per $10 Off.
  • Redeem $10 Off (100 points) with a minimum $100 spend.
    Redeem $20 Off (200 points) with a minimum $200 spend.
    Redeem up to $30 (300 points) with $300 minimum spend per order.
  • Redemptions only apply on Full Price products. Not to be used in conjunction with any other offer.
  • How to redeem points:
    1) Log in to your account on www.surfstitch.com before you checkout
    2) At checkout via Rewards drop down select the amount you would like to redeem ($10, $20, $30) and ensure you have met the minimum spend threshold.
    3) Discount will be automatically applied at checkout
  • Free Standard Delivery on orders over $125 when they are signed into their account at the time of purchase, and you are subscribed to reward emails. Standard Shipping $12.99 apply for all orders under $125.
  • Free standard shipping for Stitch Reward Members applies to Australian and New Zealand orders only. Bulky and marketplace shipping charges may still apply. .
  • If the Company determines that a Stitch Rewards Member has abused any of the Program’s privileges, fails to comply with any of the Program Terms, or makes any misrepresentation to the Company the Company may, in its sole discretion, take such actions as it deems appropriate, including without limitation, suspending such Member’s privileges under the Program, revoking any or all of the points in such Program Member’s Account, and/or revoking the Program Member’s membership in the Program, in each case, with or without advance notice to the Member and without liability to the Company. .
  • A Stitch Rewards Member Account is deemed to be inactive if points are not earned in connection with such Account for 12 months. Once an Account is deemed to be inactive, all points in such Account may, in the Company’s sole discretion, be deemed to have been forfeited by such Member, with or without notice. .
  • Qualification for reward tiers is based on a rolling 12 month period from date of qualifying event. SurfStitch has no obligation to advise customers of this period, however Members will be able to view their current status in the My Account page. .
  • If a Membership is used by any other person, all points relating to purchases made by such other person will be credited to the Member's Account. The Company assumes no liability or responsibility for points redeemed by any person(s) prior to a notification to the Company's Customer Service Centre that the Membership account has been compromised. .
  • Points have no cash value and are not exchangeable for cash. .
  • Points are valid for 3 months from date of issue and reduced to zero upon closure of a Membership. SurfStitch has no obligation to advise customers of expiring points, however these are available to view at any time by logging into Members Loyalty Account. .
  • In the event of a return/exchange of any eligible purchase that initially earned points, such points will be deducted automatically from the Account that was used for the eligible purchase (whether or not the Membership account is presented at the time of return and/or exchange). Points will be deducted at the same rate as they were earned. Upon the return and/or exchange of products awarded through the redemption of points, all redeemed points will be forfeited. .
  • In the event of a return of any eligible purchase that initially redeemed points, such points will not be refunded back to the account. Only the amount paid for that eligible purchase will be refunded back via the original payment method. .
  • From time to time, the Company may advertise or offer exclusive offers to select Stitch Rewards Member to redeem points for items other than a discount reward or receive other benefits or discounts. .
  • Points cannot be earned for gift card purchases. .
  • Every effort has been made to ensure that the information herein is correct. The Company is not responsible for any errors or omissions in printed copies of these Terms and Conditions nor those published from time to time on its website. .
  • By using or enrolling in the Program, you accept and agree to be bound by these Terms and Conditions.

19. Refer A Friend Offer

REFER A FRIEND OFFER: $25 CONDITIONAL GIFT CARD

  1. Promotional period runs from 00:00 AEST Monday, 17th June 2019 until otherwise advised - during which time SurfStitch has the right to amend the offer.
  2. The promotion cannot be used in conjunction with any other promotional codes.
  3. No third-party entries, bulk entries or entries submitted by agents will be accepted.
  4. Conditional gift card cannot be used to purchase- Digital Gift Cards, Physical Gift Cards, Surfboards, SUP Boards, Softboards, Cameras and Camera Accessories, Audio, Audio Accessories and supplier-shipped brands.
  5. The refer a friend offer is monitored and SurfStitch reserves the right to remove credit gained from self-referral.
  6. Gift Card will be distributed to the advocate after the referred friend has made an eligible purchase.
  7. You can enter the Promotion by:
    For the Referrer:
    a. During the Promotion Period visiting the web page at www.surfstitch.com/share
    b. Entering your name & email address in order to receive a unique link
    c. Sending the Link to your friends
    For the Friend:
    d. When you receive the Link from the Referrer, click the link to visit the Friend Page.
    e. Enter your name & email address in order to receive the Gift Card Code.
  8. Entries received after the Promotion Period will not be valid.
  9. All entrants must comply with any reasonable directions given to them by SurfStitch in connection with the Promotion. Failure to comply with such directions may result in an invalid Entry and/or withdrawal of the Prize.
  10. If any Friend is already a customer of SurfStitch, neither the Referrer nor the Friend will be eligible to receive a prize under this Promotion.
  11. For the Friend: If you are not already a customer of SurfStitch, you will receive a Gift Card code that entitles you $25 off an $80 purchase on full priced product on www.surfstitch.com. The Gift Card code is not redeemable against Digital Gift Cards, Physical Gift Cards, the Outlet Category, Surfboards, SUP Boards, Softboards, Board Racks, Cameras and Camera Accessories or supplier shipped brands and must be used within 90 days of receipt of the Gift Card code.
  12. For the Referrer: For every Friend referred who is a new customer, who makes a purchase, you will receive $25 off an $80 purchase on full priced product to spend at www.surfstitch.com.
  13. See General Promo Terms for brand and category exclusions.

20. General Promo Terms

General Promotion Terms

  • Code driven offers require the relevant coupon code to be applied at the cart or checkout stage of order.
  • Coupons cannot be added to completed orders and no refund or bonus products will be offered if promotion was not completed correctly.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • SurfStitch reserves the right to amend dates and details of any promotion at any time.
  • Multiple offers cannot be applied to a single order unless specified.
  • All times listed are AEST.
  • Promotions do not apply to the following categories unless specified:
    • Gift Cards
    • Boardsports-Surf-Boards
    • Boardsports-Surf-Softboards
    • Boardsports-Surf-Sups
    • Boardsports-Surf-Bodyboards
    • Cameras and Camera Accessories
    • Audio and Audio Accessories
  • Promotions do not apply to the following brands unless specified:
    • All Supplier Shipped Brands
    • Bond Eye
    • Creatures of Leisure
    • Double Rainbouu
    • FCS
    • Fella Swim
    • Former (New Arrivals)
    • Future Fins
    • GoPro
    • Gorilla
    • Gramicci
    • Impala
    • Kodak
    • Marshall
    • Mystic
    • One Wave
    • Patagonia
    • Rip Curl
    • Rusty (New Arrivals)
    • Sea Level Australia
    • Seafolly
    • Sex Wax
    • Softech
    • Surf Ears
    • Taion
    • The North Face (selected styles)
    • Thrills (New Arrivals)
    • Trader
    • Vans (Old Skool Black/White)
    • Volcom (New Arrivals + Workwear)

Outlet Clearance

  1. No discount code required - markdowns shown on relevant styles.
  2. All items purchased from the Outlet Category are not eligible for return or exchange unless faulty or incorrect item is shipped. In these cases please contact customer service for returns approval.

Up to 40% Afterpay*

  1. Promotional period runs from 00:00 10th MAR 2024 to 18th MAR 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Prices as marked
  4. Some marketplace brands and products excluded

21. Promotions

25% Off Fashion Frenzy*

  1. Promotional period runs from 00:00 4th MAR 2024 to 9th MAR 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Discount automatically applied at checkout
  4. Some marketplace brands and products excluded

Mystery Code*

  1. Promotional period runs from 00:00 29th FEB 2024 to 3rd MAR 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/vip
  3. Discount applied at cart with code
  4. Some marketplace brands and products excluded

New For You*

  1. Promotional period runs from 00:00 24th FEB 2024 to 25th FEB 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Discount applied at cart with code
  4. Some marketplace brands and products excluded

TAF20*

  1. Promotional period runs from 00:00 23rd FEB 2024 to 25th FEB 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/Deals
  3. Discount at cart with code
  4. Some marketplace brands and products excluded

50-70% Off - Summer Clearance*

  1. Promotional period runs from 00:00 14th FEB 2024 to 21st FEB 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/Discount
  3. Prices as marked
  4. Styles discounted 60% or greater can not be returned unless faulty
  5. Some marketplace brands and products excluded

30% Off Styles You'll Love*

  1. Promotional period runs from 00:00 8th FEB 2024 to 15th FEB 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Discount applied at checkout
  4. Some marketplace brands and products excluded

Save on Sale - Extra 15 + 20% Off*

  1. Promotional period runs from 00:00 8th FEB 2024 to 15th FEB 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Discount applied at checkout
  4. No returns unless faulty
  5. Some marketplace brands and products excluded

Up to 50% Off Summer Savings*

  1. Promotional period runs from 00:00 30th JAN 2024 to 7th FEB 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/discount
  3. Prices as marked
  4. Some marketplace brands and products excluded

Up to 40% Off SITEWIDE*

  1. Promotional period runs from 00:00 23rd 2024 to 30th JAN 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Prices as marked
  4. Some marketplace brands and products excluded

40-50% Off Beach FLASH*

  1. Promotional period runs from 00:00 20th 2024 to 21st JAN 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/Discount
  3. Prices as marked
  4. Some marketplace brands and products excluded

Up to 50% Off FLASH*

  1. Promotional period runs from 00:00 17th 2024 to 18th JAN 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/VIP
  3. Prices as marked
  4. Some marketplace brands and products excluded

Treat Yourself - Spend and Save*

  1. Promotional period runs from 00:00 16th 2024 to 22nd JAN 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Spend $100 on participating styles and receive 30% off
  4. Discount applied at checkout
  5. Some marketplace brands and products excluded

Up to 40% Off*

  1. Promotional period runs from 00:00 9th 2024 to 15th JAN 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/discount
  3. Prices as marked
  4. Some marketplace brands and products excluded

TAF 25% Off*

  1. Promotional period runs from 00:00 9th 2024 to 17th JAN 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Discount applied at cart
  4. Some marketplace brands and products excluded

Half Price Sale*

  1. Promotional period runs from 00:00 4th 2024 to 8th JAN 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Prices as marked
  4. Some marketplace brands and products excluded

Up to 40% Off BTS*

  1. Promotional period runs from 00:00 4th 2024 to 25th JAN 2024 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Prices as marked
  4. Some marketplace brands and products excluded

50% Off Exclusives Flash Sale*

  1. Promotional period runs from 00:00 28th 2023 to 30th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Discount applied at cart
  4. Some marketplace brands and products excluded

TAF 20% OFF*

  1. Promotional period runs from 00:00 24th 2023 to 27th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Discount applied at checkout
  4. Some marketplace brands and products excluded

30% Off New Season*

  1. Promotional period runs from 00:00 22nd 2023 to 31st Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/VIP
  3. Discount applied at checkout
  4. Some marketplace brands and products excluded

Loyalty Member Xmas Voucher

  1. Promotional period runs from 00:00 19th 2023 to 23rd Dec 2023 11:59pm.
  2. Offer applies to FULL PRICE product
  3. $150 minimum spend
  4. Marketplace brands and products excluded

Day 12 - Extended - Up to 50% Off Everything*

  1. Promotional period runs from 00:00 17th 2023 to 18th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Prices as marked
  4. Some marketplace brands and products excluded

Day 11 - Up to 50% Off Everything *

  1. Promotional period runs from 00:00 16th 2023 to 16th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Prices as marked
  4. Some marketplace brands and products excluded

Day 10 - Half Price Sale*

  1. Promotional period runs from 00:00 15th 2023 to 15th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Prices as marked
  4. Some marketplace brands and products excluded

Day 9 - Up to 50% Off Beach*

  1. Promotional period runs from 00:00 14th 2023 to 14th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/discount
  3. Prices as marked
  4. Some marketplace brands and products excluded

Day 8 - Half Price Gifting*

  1. Promotional period runs from 00:00 13th 2023 to 13th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Prices as marked
  4. Some marketplace brands and products excluded

Day 7 - 4 for $75*

  1. Promotional period runs from 00:00 12th 2023 to 12th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Multi applied in cart
  4. Some marketplace brands and products excluded

Day 6 - Up to 50% Off *

  1. Promotional period runs from 00:00 11th 2023 to 11th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/discount
  3. Prices as marked
  4. Some marketplace brands and products excluded

Day 5 - 50% Off Exclusives*

  1. Promotional period runs from 00:00 10th 2023 to 10th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Discount applied at cart
  4. Some marketplace brands and products excluded

Day 4 - 30% Off Footwear & Accessories*

  1. Promotional period runs from 00:00 09th 2023 to 09th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Discount applied at cart
  4. Some marketplace brands and products excluded

Day 3 - BOGO 50% Off*

  1. Promotional period runs from 00:00 08th 2023 to 08th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Discount applied at cart to lesser item
  4. Some marketplace brands and products excluded

Day 2 - 40-50% Off Swim*

  1. Promotional period runs from 00:00 07th 2023 to 07th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Discount applied at cart
  4. Some marketplace brands and products excluded

Day 1 - 4 for $75

  1. Promotional period runs from 00:00 06th 2023 to 06th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/discount
  3. Discount applied at cart
  4. Some marketplace brands and products excluded

Merry Madness Extra 20% Off* Flash Sale

  1. Promotional period runs from 00:00 03rd 2023 to 04th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Discount applied at cart
  4. Some marketplace brands and products excluded

Merry Madness 30-40 Off*

  1. Promotional period runs from 00:00 03rd 2023 to 18th Dec 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/VIP
  3. Discount applied at cart
  4. Some marketplace brands and products excluded

Cyber Event - Up To 80% Off*

  1. Promotional period runs from 00:00 24th 2023 to 29th NOV 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Prices as marked
  4. Some marketplace brands and products excluded

Black Friday - Up To 50% Off*

  1. Promotional period runs from 00:00 12th 2023 to 24th NOV 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Prices as marked
  4. Some marketplace brands and products excluded

Singles Day - Up To 40% Off*

  1. Promotional period runs from 00:00 5th 2023 to 13th NOV 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Prices as marked
  4. Some marketplace brands and products excluded

50% Off Flash

  1. Promotional period runs from 15:00 2nd 2023 to 4th NOV 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/vip
  3. Discount applied at cart
  4. Some marketplace brands and products excluded

Spin to Win - Just Treats

  1. Promotional period runs from 00:00 31st OCT 2023 to 5th NOV 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/Deals
  3. Win $15 - Min spend $100 - Shop /deals to redeem
  4. Win 30% - Shop the /deals to redeem
  5. Win 40% - Shop the /deals to redeem
  6. Win GWP - Win a hooded towel
  7. Win 10K Loyalty Points - We will contact you via email
  8. Win $250 Gift Card - We will contact you via email
  9. Some marketplace brands and products excluded

Stitch Frenzy - UPTO 40% Off*

  1. Promotional period runs from 00:00 19th OCT 2023 to 23rd Oct 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Prices as marked
  4. Some marketplace brands and products excluded

30% Off - $100 Minimum Spend*

  1. Promotional period runs from 00:00 17th OCT 2023 to 18th Oct 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

40% Off Exclusives Flash Sale*

  1. Promotional period runs from 00:00 15th OCT 2023 to 16th Oct 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/vip
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

48hr Flash Sale*

  1. Promotional period runs from 00:00 11th OCT 2023 to 12th Oct 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/vip
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

Spend and Save

  1. Promotional period runs from 00:00 10th OCT 2023 to 16th Oct 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Discount applied at cart/checkout
  4. Spend $100 - Save 15%
  5. Spend $200 - Save 25%
  6. Spend $300 - Save 30%
  7. Some marketplace brands and products excluded

30% Off SurfStitch x Afterpay*

  1. Promotional period runs from 00:00 5th OCT 2023 to 9th Oct 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

30% Off Beach Icons*

  1. Promotional period runs from 00:00 28th SEPT 2023 to 5th Oct 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Discounted price shown on relevant styles.
  4. Some marketplace brands and products excluded

50% Off Exclusives Flash Sale*

  1. Promotional period runs from 00:00 26th SEPT 2023 to 27th Sept 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/vip
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

15th Birthday Sale - Up to 40% Off Everything*

  1. Promotional period runs from 00:00 17th SEPT 2023 to 25th Sept 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

15th Birthday Sale - $15 Deals*

  1. Promotional period runs from 00:00 17th SEPT 2023 to 18th SEPT 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Prices as marked

15th Birthday - Status Anxiety Giveaway

  1. Promotional period runs from 00:00 18th SEPT 2023 to 25th Sept 2023 11:59pm.
  2. Status Anxiety Look both Ways Handbag worth $220*
  3. To enter:
    Like our Instagram post
    Follow our page and @status_anxiety
    Tag a friend in the comments
    Bonus Entry: share the post on your story and tag us!
  4. Winners will be drawn and competition closes 25/09/2023

15th Birthday - SNDYS x SurfStitch $100 Gift Voucher Giveaway

  1. Promotional period runs from 00:00 19th SEPT 2023 to 26th Sept 2023 11:59pm.
  2. SNDYS x SurfStitch $100 Gift Voucher Giveaway
  3. To enter:
    Like our Instagram post
    Follow our page and @sundaysthelabel
    Tag a friend in the comments
    Bonus Entry: share the post on your story and tag us!
  4. Winners will be drawn and competition closes 26/09/2023

15th Birthday - Rusty $500 Gift Voucher Giveaway

  1. Promotional period runs from 00:00 20th SEPT 2023 to 27th Sept 2023 11:59pm.
  2. Rusty $500 Gift Voucher to spend on Rusty.com
  3. To enter:
    Like our Instagram post
    Follow our page and @rusty_australia
    Tag a friend in the comments
    Bonus Entry: share the post on your story and tag us!
  4. Winners will be drawn and competition closes 27/09/2023

15th Birthday - Tigerlily Summer Accessories Giveaway

  1. Promotional period runs from 00:00 21st SEPT 2023 to 28th Sept 2023 11:59pm.
  2. Tigerlily Summer Accessories Pack includes:
    Stacie Weekender Bag RRP $199
    Phaedra Towel RRP $99
  3. To enter:
    Like our Instagram post
    Follow our page and @tigerlily
    Tag a friend in the comments
    Bonus Entry: share the post on your story and tag us!
  4. Winners will be drawn and competition closes 28/09/2023

25% Off Spring Edit *

  1. Promotional period runs from 00:00 11th SEPT 2023 to 16th Sept 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

Take Extra 25% Off *

  1. Promotional period runs from 00:00 11th SEPT 2023 to 16th Sept 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/VIP
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

Rogue 40% Off Flash Sale*

  1. Promotional period runs from 00:00 10th SEPT 2023 to 10th Sept 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

4 for $99*

  1. Products purchased in the 4 for 99 deal cannot be returned or exchanged unless faulty.
  2. Discount applied at cart/checkout

Rogue 30% Off *

  1. Promotional period runs from 00:00 3rd SEPT 2023 to 11th Sept 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

Rogue - Take Extra 25% Off *

  1. Promotional period runs from 00:00 3rd SEPT 2023 to 11th Sept 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/VIP
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

Take UPTO Extra 30% Off *

  1. Promotional period runs from 00:00 29th Aug 2023 to 2nd Sept 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/VIP
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

Take an Extra 20% Off *

  1. Promotional period runs from 00:00 24th Aug 2023 to 29th Aug 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/VIP
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

Travel Edit- Up to 30% Off *

  1. Promotional period runs from 00:00 23rd Aug 2023 to 29th Aug 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

Early Access - Up to 40% Off *

  1. Promotional period runs from 00:00 10th Aug 2023 to 14th Aug 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Discount applied at cart/checkout
  4. Some marketplace brands and products excluded

Patagonia Sale*

  1. Promotional period starts on 00:00 12th Aug 2023 and runs while stock lasts.
  2. Red Pen price is the final price

Quiksilver GWP*

  1. Promotional period runs from 00:00 3rd Aug 2023 to 31nd Aug 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/brand/quiksilver
  3. Spend $150 and receive a free towel - while stocks last.

Friends and Family*

  1. Promotional period runs from 00:00 3rd Aug 2023 to 6nd Aug 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/VIP
  3. Some marketplace brands and products excluded

Up to 40% Off Flash Sale*

  1. Promotional period runs from 00:00 1st Aug 2023 to 2nd Aug 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/exclusive
  3. Some marketplace brands and products excluded

30% Off It's Epic*

  1. Promotional period runs from 00:00 24th July 2023 to 31st July 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Some marketplace brands and products excluded

Unlocked SMS 25% Off*

  1. Promotional period runs from 00:00 22nd July 2023 to 23rd July 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Some marketplace brands and products excluded

20-30% Off Key Brands*

  1. Promotional period runs from 00:00 19th July 2023 to 24th July 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Some marketplace brands and products excluded

Take a Further 25% Off*

  1. Promotional period runs from 00:00 18th July 2023 to 24th July 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Some marketplace brands and products excluded

Buy 1 Sale Item, Get 50% Off Second Sale Item*

  1. Promotional period runs from 00:00 15th July 2023 to 17th July 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/discount
  3. Some marketplace brands and products excluded

30% Off Prime*

  1. Promotional period runs from 00:00 10th July 2023 to 14th July 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Some marketplace brands and products excluded

CAPTION THIS

  1. Competition period runs from 09:00 5nd June 2023 to 6th July 2023 09:00am..
  2. “Caption This” entries will go into a chance draw.
  3. Winners announced and contacted by Friday 7th July.

40% Off Flash Sale*

  1. Promotional period runs from 00:00 5nd June 2023 to 6th July 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/promo
  3. Some marketplace brands and products excluded

20-30% Off Favourites*

  1. Promotional period runs from 00:00 2nd June 2023 to 4th July 2023 11:59pm.
  2. Offer applies to items in category: www.surfstitch.com/deals
  3. Some marketplace brands and products excluded

25% Off Brands*

  1. Promotional period runs from 00:00 21nd June 2023 to 26th June 2023 11:59pm.
  2. Discount applied at cart
  3. Offer applies to items in category: www.surfstitch.com/deals
  4. Some marketplace brands and products excluded

Winter Wipeout*

  1. Promotional period runs from 00:00 11nd June 2023 to 26th June 2023 11:59pm.
  2. Discount applied at cart
  3. Offer applies to items in category: www.surfstitch.com/exclusive
  4. Some marketplace brands and products excluded

TAF 20% Off*

  1. Promotional period runs from 00:00 11nd June 2023 to 16th June 2023 11:59pm.
  2. Discount applied at cart
  3. Offer applies to items in category: www.surfstitch.com/discount
  4. Some marketplace brands and products excluded

Spend and Save

  1. Promotional period runs from 00:00 6nd June 2023 to 10th May 2023 11:59pm.
  2. Discount applied at cart
  3. Offer applies to items in category: www.surfstitch.com/deals
  4. Some marketplace brands and products excluded

Raen Surfboard Giveaway

  1. Competition period runs from 00:00 18th May 2023 to 1st June 2023 11:59pm.
  2. All valid entries will go into a chance draw to win a surfboard
  3. Winners will be notified within 2 days of competition closure 1st June 2023 via entry platform.
  4. The prize will be delivered via address details provided by winner.
  5. Winners have 1 week to claim prize.
  6. If prize unclaimed within timeframe a new winner will be redrawn.
    1. 25% off sale with YOUI

      1. Refer to YOUI's Terms & Conditions for the expiry date unique to your individual discount code.
      2. Discount code entitles you to a further 25% off sale items in your order.
      3. You must apply the promo code (one word) in the bottom of your cart to receive the 25% discount.
      4. Promo only applies to products in the following category: SALE
      5. See General Promo Terms for brand and category exclusions.

      UNiDAYS - 15% Off Sitewide

      1. The promotion cannot be applied to an order that has been completed, nor can the 15% discount be applied to an invalid order.
      2. Discount code expires 4 weeks after issue.
      3. Discount code entitles you to 15% off valid full price and sale items in your order.
      4. See General Promo Terms for brand and category exclusions.
      5. Discount does not apply to items in the following category: Outlet Category
      6. Some members may receive limited offer additional discount codes which maintain exclusions and terms above.

      Hustl. Station Trial Offer

      1. Promotional offer is valid while stocks last.
      2. Offer available for Australian domestic orders only.
      3. You must, in one transaction, purchase any item from the Activewear category to qualify for this offer.
      4. Customer will receive QR code in order that they will need to scan on their iphone or android to take them to the HUSTL. Station sign up page.
      5. Once/If the customer decides to redeem their 30 Day Free Offer they will be taken to this page with the terms and conditions to sign up. If they wish to continue their membership after their 30 days free they will be charged our discounted loyalty rate of $5.00 per week. The customer is able to cancel their membership at any time, there are no contracts & no lock-ins.
      6. The gift cannot be refunded or exchanged, nor can it be redeemed for cash.
      7. Qualifying Activewear purchase excludes Shipped From Supplier items.
      <

      CuponNation $20 Off

      1. This Conditional Gift Card entitles the customer to receive $20 off your order when you spend $99 or more on full price items.
      2. Conditional Gift Card code must be applied to the bottom of your cart to receive the discount on valid items in your order.
      3. See General Promo Terms for brand and category exclusions.
      4. Conditional Gift Card code available for one (1) redemption only.

      NSW School Vouchers

      At the time of publishing, you can use each voucher:

      1. Once (if the cost is less than the voucher amount, the remaining balance is given up and cannot be used)
      2. On its own or combined with other vouchers for the same purchase, even where the vouchers are issued for different students
      3. On eligible products
      4. On or before the expiry date

      For full updated details please visit: https://www.service.nsw.gov.au/transaction/apply-for-back-to-school-vouchers

      22. Competitions

      Black Friday Happy Hour - 4 x $250 SurfStitch Gift Voucher Giveaway

      1. Entry is open to residents aged 13 and over in Australia. Employees of the Promoter and their immediate families and the suppliers and agencies associated with this competition are ineligible to enter.
      2. This competition commences at 13:00 AEST on 24th November 2023 and ends at 17:00 AEST on 24th November 2023 (“Competition Period”). Entrants may enter multiple times by making a purchase - each successful online purchase with a valid order number is a valid entry.
      3. To enter this competition:
        Step 1: Make any purchase between 1pm - 5pm AEST on 24th November 2023
        Completing Step 1 will constitute as a valid "Entry"
      4. The winner will be determined at the end of each hour (2pm, 3pm, 4pm and 5pm AEST on 24th November 2023) and will be notified by an email that is used to make their purchase. Winners are required to respond to the Promoter's email within seven (7) days or they may forfeit the prize.
      5. There will be FOUR (4) winners
      6. Each prize winner will receive:
        1 x AUD $250 SurfStitch Gift Voucher.
      7. The promoter is not liable for any other additional costs associated with winning this competition or the prizes that comprise this competition
      8. The Promoter as well as its associated agencies and companies are not liable for any loss (including, without limitation, indirect or consequential loss), damage, personal injury or death which is suffered or sustained (including but not limited to that arising from any person's negligence) in connection with the prize or use of the prize. This excludes any liability that cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
      9. Personal information provided by entrants will be used by the Promoter for the purpose of conducting this competition and otherwise in accordance with contestants’ consent. The Promoter may disclose entrant’s personal information to its contractors and agents in relation to the conduct of this competition. The Promoter’s privacy policy is available at www.surfstitch.com
      10. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, or any other technical failures, including but not limited to any injury or damage to participants’ or any other person's computer related to or resulting from participation in or downloading any materials in this Random Draw. If for any reason this Random Draw is not capable of running as planned (including but not limited to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Promoter, which corrupt or affect the administration security, fairness, integrity or proper conduct of this Random Draw), the Promoter reserves the right in its sole discretion to cancel, postpone, or amend this Random Draw.
      11. The promoter reserves the right to extend the Competition Period at any time

      Black Friday - Win a $10,000 Loyalty Points

      1. Entry is open to residents aged 13 and over in Australia. Employees of the Promoter and their immediate families and the suppliers and agencies associated with this competition are ineligible to enter.
      2. This competition commences at 12:01am AEST on 12th November 2023 and ends at 11:59pm AEST on 24th November 2023 (“Competition Period”). Entrants may enter once. Late, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected responses will be deemed invalid.
      3. To enter this competition:
        Step 1: Make a purchase over $250 on surfstitch.com during the competition period
        Completing Step 1 will constitute as a valid "Entry"
        Entrants may complete Step 1 only once with a single email.
      4. The winner will be determined by 10:00am AEST on 1st December 2023 and will be notified by an email that is used to make their purchase. Winners are required to respond to the Promoter's email within seven (7) days or they may forfeit the prize.
      5. There will be ONE (1) winner
      6. The prize winner will receive:
        1 x AUD $10000 worth og loyalty points.
        Points are governed by their on terms and conditions
      7. All entries (each order placed) will only be deemed eligible if it has not been returned/refunded within the 30 day returns policy. Exchanges organised with our Customer Service teams are accepted
      8. The promoter is not liable for any other additional costs associated with winning this competition or the prizes that comprise this competition
      9. The Promoter as well as its associated agencies and companies are not liable for any loss (including, without limitation, indirect or consequential loss), damage, personal injury or death which is suffered or sustained (including but not limited to that arising from any person's negligence) in connection with the prize or use of the prize. This excludes any liability that cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
      10. Personal information provided by entrants will be used by the Promoter for the purpose of conducting this competition and otherwise in accordance with contestants’ consent. The Promoter may disclose entrant’s personal information to its contractors and agents in relation to the conduct of this competition. The Promoter’s privacy policy is available at www.surfstitch.com
      11. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, or any other technical failures, including but not limited to any injury or damage to participants’ or any other person's computer related to or resulting from participation in or downloading any materials in this Random Draw. If for any reason this Random Draw is not capable of running as planned (including but not limited to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Promoter, which corrupt or affect the administration security, fairness, integrity or proper conduct of this Random Draw), the Promoter reserves the right in its sole discretion to cancel, postpone, or amend this Random Draw.
      12. The promoter reserves the right to extend the Competition Period at any time

      15th Birthday - Win a $5,000 Visa Card

      1. Entry is open to residents aged 13 and over in Australia. Employees of the Promoter and their immediate families and the suppliers and agencies associated with this competition are ineligible to enter.
      2. This competition commences at 12:01am AEST on 17th September 2023 and ends at 11:59pm AEST on 25th September 2023 (“Competition Period”). Entrants may enter as many times as they like. Late, incomplete, incorrectly submitted, delayed, illegible, corrupted or misdirected responses will be deemed invalid.
      3. To enter this competition:
        Step 1: Make a purchase over $250 on surfstitch.com during the competition period
        Completing Step 1 will constitute as a valid "Entry"
        Entrants may complete Step 1 as many times as they like.
      4. The winner will be determined by 10:00am AEST on 26th October 2023 and will be notified by an email that is used to make their purchase. Winners are required to respond to the Promoter's email within seven (7) days or they may forfeit the prize.
      5. There will be ONE (1) winner
      6. The prize winner will receive:
        1 x AUD $5000 VISA gift card.
        Gift Cards are governed by their on terms and conditions
      7. All entries (each order placed) will only be deemed eligible if it has not been returned/refunded within the 30 day returns policy. Exchanges organised with our Customer Service teams are accepted
      8. The promoter is not liable for any other additional costs associated with winning this competition or the prizes that comprise this competition
      9. The Promoter as well as its associated agencies and companies are not liable for any loss (including, without limitation, indirect or consequential loss), damage, personal injury or death which is suffered or sustained (including but not limited to that arising from any person's negligence) in connection with the prize or use of the prize. This excludes any liability that cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
      10. Personal information provided by entrants will be used by the Promoter for the purpose of conducting this competition and otherwise in accordance with contestants’ consent. The Promoter may disclose entrant’s personal information to its contractors and agents in relation to the conduct of this competition. The Promoter’s privacy policy is available at www.surfstitch.com
      11. The Promoter is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any website, or any combination thereof, or any other technical failures, including but not limited to any injury or damage to participants’ or any other person's computer related to or resulting from participation in or downloading any materials in this Random Draw. If for any reason this Random Draw is not capable of running as planned (including but not limited to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Promoter, which corrupt or affect the administration security, fairness, integrity or proper conduct of this Random Draw), the Promoter reserves the right in its sole discretion to cancel, postpone, or amend this Random Draw.
      12. The promoter reserves the right to extend the Competition Period at any time
      13. WINNER: Lee-Anne from Broadwater, WA