Check gift card balance
To check the balance of any gift card simply enter your gift card details and click on the “Check balance” button to view the total available.
Please note: If your gift card has a separate code and pin, please enter the code and pin together with no spaces (code+pin).
- Gift cards can only be used at the online store on which they were purchased (e.g. Gift cards purchased on SurfStitch Australia cannot be used at the SurfStitch New Zealand online store).
- You cannot purchase an online gift certificate with another gift certificate.
- If the amount of your online gift certificates does not cover the total order amount, you will need to pay the remainder of the purchase using another payment method.
- If the amount of your online gift certificates is more than the total order amount, the balance will remain on your gift certificate for your next purchase using the same gift certificate code.
- Online gift certificates are non-transferable, non-refundable and are not redeemable for cash.
- We cannot replace lost or stolen online gift certificates, nor will we extend expired gift cards.
- Should The Customer return items bought with the use of the Gift Card SurfStitch will, at SurfStitch's discretion - Issue a refund by way of credit to their gift card up to the value of the gift card amount redeemed, and by regular refund for the value exceeding the value of the gift card, should the returns be received prior to the gift card expiry date; or issue no refund should the returns be received after the gift card expiry date, except where the refund amount exceeds the value of the gift card, in which case they will be refunded the difference between the total refund amount due and the value of the gift card.
- All purchased gift cards are valid for 12 months from date of purchase unless stated otherwise.