Terms of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to SURFSTITCH.COM indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by SURFSTITCH.COM. SURFSTITCH.COM reserves the right to make changes to this site and these terms and conditions at any time. By ordering or registering on SurfStitch.com you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Service team and we will remove you from marketing communications. We may exchange personal information with our related companies and with third party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be a location in Australia, USA, EU and other countries.

Order Acceptance Policy

Your receipt of an electronic or another form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. SurfStitch.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. SurfStitch.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. SurfStitch.com is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by SurfStitch.com.

Liability

SurfStitch.com is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving a reason. Upon cancellation of an order, we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

Shipping and Delivery

Customers who choose Express Shipping (no signature) give authority for their order to be left unattended at their delivery address. SurfStitch will only replace orders using this shipping method providing the order is proved lost in transit by our delivery company. Certain factors such as order size, weight and shipping address may require us to ship via another method. SurfStitch reserves the right to change your shipping method in these cases and will provide tracking details for the new carrier once shipped. The delivery times provided by SurfStitch.com are estimates only. SurfStitch.com will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where the stock is not available. Customers purchasing from our international collection will have these items delivered separately to any Australian goods. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping pages. The special instructions box on the delivery page of the checkout is used for any instructions to help the driver make delivery of your order (e.g. " Last house at end of driveway", " Office hours 9-5"). Drivers are unable to grant specific requests such as " Deliver between 1-2pm" or " Leave parcel in garden shed". SurfStitch cannot be held responsible if your instructions are not followed, nor can we complete any promo code requests entered in this field. Customers paying with Visa Checkout will have shipping costs, if any, displayed at the Review & Buy screen before completing their order.

Refunds & Returns

Free returns are offered to orders shipping to an Australian address Only. If in any circumstance you pay for return shipping SurfStitch will not reimburse postage costs – all Free Returns must be through the returns section of the website. Only one free return label will be issued per order. Returns must be in as new condition with tags attached unless faulty. Due to health regulations, we are unable to exchange or refund on any underwear or earring purchase unless faulty within the manufacturer's warranty period. Returns must be made within the timeframe listed on the returns page unless faulty. Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided. Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve. SurfStitch will not pay to return these items to you. Some International payments or refunds may be processed in your local currency and your bank may charge conversion fees for these transactions. These rates and fees are out of our control and we accept no responsibility for any loss caused as a result. All Parcel Point returns are governed by the terms of service set by Parcel Point. For more information please see Parcel Point for more info.

Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only make until the order begins processing. SurfStitch cannot accommodate all address change requests. We highly recommend calling our customer service team on 1300 420 184 instead of emailing as we cannot guarantee instant responses to email enquiries.SurfStitch takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

International Customs Charges

Some orders may incur a customs or import duty charge. SurfStitch does not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and SurfStitch will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and SurfStitch will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

Pricing

Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on an exchange rate

Faulty Items and Warranty Information

All repairs are carried out by the manufacturer and not by SurfStitch. In some cases, faulty items cannot be repaired and a replacement or refund will be offered. SurfStitch cannot control the availability of parts of replacement goods. SurfStitch has no control over manufacturer warranty periods, nor can we control repair periods and cannot advise what they will be. We will, however, do everything we can to ensure your faulty item is handled as quickly as possible and that you are informed throughout the process. In cases where you have returned goods directly to the manufacturer, SurfStitch cannot be held accountable for repair periods or communication from the manufacturer.In cases where a faulty item was received a pre-paid shipping label can be emailed to cover the return costs on the faulty item. Faulty items may be returned outside of the regular returns time frames providing the item is still under warranty. Please contact customer service or the brand directly for warranty periods. We aim to have your return processed within 24 hours of receiving the item; however, some faults must be approved by the manufacturer before a refund or replacement can be issued. This process usually takes around 1-4 weeks. Watch and Wetsuit returns: Each manufacturer may have different warranty periods or service standards for faulty items. SurfStitch works closely with its brands to ensure faulty items are dealt with promptly, but we have no control over the repairs or assessment process for warranty issues. In most cases, products returned in used condition will be repaired instead of replaced and will not be refunded unless repair is impossible. Any items returned outside of the warranty period will generally incur a charge for the repair. For more information on the warranty of your product, please contact the brand directly. GoPro Returns: Please ensure you have visited the GoPro Support site before contacting SurfStitch about your GoPro. Many questions and issues can be resolved here: www.gopro.com/support

Order Cancellations

If notified before goods have been dispatched, SurfStitch.com can accommodate order cancellations. If items have been shipped, SurfStitch.com reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

Copyright and Trademark Notice

This site is owned and operated by SurfStitch Pty Ltd. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of SURFSTITCH PTY LTD.  All software used on the site is the sole property of SURFSTITCH PTY LTD or those supplying the software.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose.  No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without SURFSTITCH PTY LTD prior written permission.  All rights not expressly granted herein are reserved. Any unauthorised use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, SurfStitch.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.  SurfStitch.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  If your credit card has already been charged for the purchase and your order is cancelled, SurfStitch.com shall immediately issue a credit to your credit card account in the amount of the charge.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties.  You acknowledge that SurfStitch.com is not responsible for the operation of or content located on or through any such site.

Credit Card Payments and Verification

All orders are subject to pre-authorisation checks to ensure sufficient funds are available and to confirm the validity of the payment method. The total amount of the order will be frozen on your account and this amount is taken when the order is despatched. Authorisations will appear as pending charges on your card, but you will only be charged once for a single order when it is despatched. Orders cancelled before shipment will still have this authorisation held. Some orders may be subject to small charge verification before they are approved for shipment. In these cases, a small amount between $0 and $1 will be held on your credit card and you will be asked to confirm this amount to validate your payment. This is not a charge, but an authorisation which will release back to you.

PayPal Express Checkout

Customers choosing to checkout with PayPal Express will automatically have their order shipped Express Shipping (no signature required) unless bulky. The order will be shipped to the address selected in your PayPal account. Once the order has been shipped SurfStitch cannot alter your delivery address or shipping method.

Conditional Gift Cards and Email Promotion Gift Cards

  • You must spend the minimum full-price spend or more on full-priced products to be eligible to use this Gift Card.
  • The gift card can only be used on full priced product.
  • The gift card cannot be used in conjunction with any other promo code offer.
  • The gift card cannot be used to purchase - Digital Gift Cards, Physical Gift Cards, Surfboards, SUP Boards, Softboards, Board Racks, Cameras and Camera Accessories, Audio and Audio Accessories.
  • Gift cards may be redeemed between the Gift Card’s promotional periods only.
  • Should The Customer return items bought with the use of the Gift Card SurfStitch will, at SurfStitch's discretion - Issue a refund by way of credit to their gift card up to the value of the gift card amount redeemed, and by regular refund for the value exceeding the value of the gift card, should the returns be received prior to the gift card expiry date; or issue no refund should the returns be received after the gift card expiry date, except where the refund amount exceeds the value of the gift card, in which case they will be refunded the difference between the total refund amount due and the value of the gift card.
  • In order to redeem the gift card, The Customer must use the SurfStitch checkout by selecting “Proceed to Checkout” in the cart; “PayPal” checkout will bypass the gift card redemption page.
  • Limit one Gift Card per order.
  • 1 Gift Card per person will be issued.

Purchased Gift Cards

SurfStitch gift cards entitle users to Australian Dollars which can be redeemed at SurfStitch.com (Australia). In order to successfully use your Gift Card the following rules must be adhered to - The Gift Card Number and PIN must be entered and used within the payment page; The Gift Card must be used prior to the Gift Card’s expiration date; The gift card cannot be used to purchase - Gift cards and Gift wrap. Should The Customer return items bought with the use of the Gift Card SurfStitch will, at SurfStitch's discretion - Issue a refund by way of credit to their gift card up to the value of the gift card amount redeemed, and by regular refund for the value exceeding the value of the gift card, should the returns be received prior to the gift card expiry date; or issue no refund should the returns be received after the gift card expiry date, except where the refund amount exceeds the value of the gift card, in which case they will be refunded the difference between the total refund amount due and the value of the gift card. In order to redeem your gift card, you must use the SurfStitch checkout by selecting “ Proceed to Checkout” in the cart; “ PayPal” checkout will bypass the gift card redemption page.

Abandoned Cart

  • Discount code entitles a customer to get 20% off your order on valid items.
  • Discount excludes: Digital Gift Cards, Physical Gift Cards, Surfboards, SUP Boards, Softboards, Board Racks, Cameras and Camera Accessories, Audio and Audio Accessories.
  • You must apply the promo code to the bottom of your cart to receive the discount on valid items in your order.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the relevant promo code and discount be applied to an invalid order.

Shareholder benefit cards

YOUR BENEFITS CARD ENTITLES YOU TO 15% OFF * AT SURFSTITCH.COM AND SWELL.COM

  • The card will expire at midnight on the 31st of December 2017.
  • Discount does not apply to Digital Gift Cards, Physical Gift Cards, Surfboards, SUP Boards, Softboards, Board Racks, Cameras and Camera Accessories, Audio and Audio Accessories.
  • Discount excludes brands Roxy, Quiksilver and DC.
  • You must apply the card number (one word) in the bottom of your cart to receive the 15% discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact Customer Service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 15% discount be applied to an invalid order.

2FOR and 3FOR $X Promotion

  • Promotion is valid only until stocks last.
  • You must, in one transaction, purchase two or more valid products to be eligible for this discount. Valid products are in the relevant categories.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • If you are unsure how to complete this promotion, please contact customer service before completing your order.
  • Your order must contain two (2) or more of the selected products to receive this offer. If promotional item is refunded, the remaining promotional shirt must also be returned in original condition or will be charged at the standard advertised price to the customer.
  • Offer cannot be used in conjunction with any other discount promo code offer.

Happy Birthday Codes

USE YOUR PROMO CODE TO GET $20 OFF YOUR ORDER WHEN YOU SPEND $80 OR MORE ON VALID ITEMS

  • Discount code entitles the customer to receive $20 off your order when you spend $80 or more on valid items.
  • Discount code expires 4 weeks after initial send.
  • Discount does not apply to Digital Gift Cards, Physical Gift Cards, Surfboards, SUP Boards, Softboards, Board Racks, Cameras and Camera Accessories, Audio and Audio Accessories.
  • You must apply the promo code to the bottom of your cart to receive the discount on valid items in your order.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the relevant promo code and discount be applied to an invalid order.
  • If items from the order are returned and your order no longer meets the spend level required for the promotion, all remaining items will be charged at their listed price at the time of purchase.

Welcome New Subscribers

USE YOUR PROMO CODE TO GET $20 OFF YOUR ORDER WHEN YOU SPEND $100 OR MORE ON VALID ITEMS

  • Discount code entitles a customer to receive $20 off your order when you spend $100 or more on valid items.
  • Discount code expires 4 weeks after initial send.
  • Discount does not apply to Digital Gift Cards, Physical Gift Cards, Surfboards, SUP Boards, Softboards, Board Racks, Cameras and Camera Accessories, Audio and Audio Accessories.
  • You must apply the promo code to the bottom of your cart to receive the discount on valid items in your order.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the relevant promo code and discount be applied to an invalid order.
  • If items from the order are returned and your order no longer meets the spend level required for the promotion, all remaining items will be charged at their listed price at the time of purchase.

Gift With Purchase

  • Gift With Purchase promo code is valid only while stocks last.
  • You must, in one transaction, spend over the relevant threshold on valid full price products to be eligible to receive a free gift with purchase.
  • Digital Gift Cards, Physical Gift Cards, Surfboards, SUP Boards, Softboards, Board Racks, Cameras and Camera Accessories, Audio and Audio Accessories are excluded from the minimum spend.
  • You must apply the relevant code in the bottom of your cart to receive the free gift with purchase.
  • Promo code cannot be added after your order has been placed and confirmation number has been confirmed. A fee of $9.99 will be charged to ship the gift when not completed correctly through the checkout.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be used per order. Promo code cannot be used in conjunction with any other promotions.
  • If you are unsure how to complete this promotion, please contact customer service before completing your order.
  • The gift cannot be refunded or exchanged, nor can it be redeemed for cash.
  • The value of full priced items must remain above the relevant threshold to maintain the offer. If purchase is exchanged/refunded below the relevant threshold, the gift must also be returned in original condition, otherwise the price of the gift will be charged to the customer.

10% off Sale Promo

  • Discount code expires 11:59pm AEST Sunday 31st December 2017.
  • Discount code entitles you to 10% off sale items in your order.
  • You must apply the promo code (one word) in the bottom of your cart to receive the 10% discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 10% discount be applied to an invalid order.
  • Promo only applies to products in the following category: SALE (with sub cat exclusions)
  • Promo excludes Gift Cards (Digital and Physical), Gift Wrap, Vinyl Records, Surfboards, SUP Boards, Softboards, Cameras and Camera Accessories, Audio Accessories and Surf Board Racks.

25% off sale with YOUI

  • Discount code expires 11:59pm AEST Tuesday 31st October, 2017.
  • Discount code entitles you to a further 25% off sale items in your order.
  • You must apply the promo code (one word) in the bottom of your cart to receive the 25% discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 25% discount be applied to an invalid order.
  • Promo only applies to products in the following category: SALE
  • Promo excludes Gift Cards (Digital and Physical), Gift Wrap, Vinyl Records, Surfboards, SUP Boards, Softboards, Cameras and Camera Accessories, Audio Accessories and Surf Board Racks.

UniDays Conditional Gift Cards

  • You must spend the minimum full-price spend of $80 or more on full-priced products to be eligible to use the Gift Card.
  • The gift card can only be used on full priced product.
  • The gift card cannot be used in conjunction with any other promo code offer.
  • Physical Gift Cards, Digital Gift Cards, Gift Wrapping, Go Pro, GoPro Accessories, Surfboards, SUP Boards, Softboards, Cameras and Camera Mounts/Accessories, Audio and Audio Accessories, and Vinyl are excluded from the minimum spend.
  • Gift cards must be redeemed before the Gift Card expiry date: 11:59pm AEST Tuesday 31st October.
  • The value of full priced items must remain above $80 to maintain this offer, therefore if purchase is exchanged/refunded below this amount, the $20 will be deducted from the price of refund.
  • In order to redeem the gift card, The Customer must use the SurfStitch checkout by selecting “Proceed to Checkout” in the cart; “PayPal” checkout will bypass the gift card redemption page.
  • Limit one Gift Card per order.
  • 1 Gift Card per person will be issued.

25% Off Promo Category

  • Promotional period runs from 00:00 AEST Sunday 15th October, 2017 - 11:59pm AEST Thursday 19th October, 2017
  • Discount code entitles you to an extra 25% off items from the Promo Category in your order.
  • You must apply the promo code (one word) in the bottom of your cart to receive the 25% discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 25% discount be applied to an invalid order.
  • Promo only applies to products in the following category: Promo category.
  • Standard promo exclusions apply: promo excludes Gift Cards (Digital and Physical), Gift Wrap, Vinyl Records, Surfboards, SUP Boards, Softboards, Cameras and Camera Accessories, Audio Accessories and Surf Board Racks.

Free SWELL Stripe Hooded Towel with purchase of Surf Active Women's Swimwear

  • Promotional offer is valid during the promotional period of 00:00 Tuesday 17th October, 2017 – 11:59 Tuesday 24th October, 2017.
  • You must, in one transaction, purchase at least one item from the Surf Active category of Women's swimwear to qualify for this free gift offer.
  • A fee of $9.99 will be charged to ship the gift when not completed correctly through the checkout.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • This offer cannot be claimed in conjunction with any other promotional offers.
  • If you are unsure how to complete this promotion, please contact customer service before completing your order.
  • The gift cannot be refunded or exchanged, nor can it be redeemed for cash.
  • If the qualifying purchase (1 or more items from the Surf Active category of Women's swimwear) is exchanged/refunded, the gift must also be returned in original condition, otherwise the price of the gift will be charged to the customer.

40% Off Selected Summer Dresses And Men's Pants

  • Promotional period runs from 00:00 AEST Friday 20th October, 2017 - 11:59pm AEST Saturday 21st October, 2017.
  • Discount code entitles you to 40% off the listed price of selected Women's Dresses and Men's Pants in your order.
  • You must apply the promo code (one word) in the bottom of your cart to receive the 40% discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 40% discount be applied to an invalid order.
  • Promotion applies to selected Women's Dresses and Men's Pants only.

Extra 30% off items in the Sale Category

  • Promotional period runs from 00:00 AEST Tuesday 24th October, 2017 - 11:59pm AEST Thursday 26th October, 2017.
  • Discount code entitles you to an extra 30% off items from the Sale Category in your order.
  • You must apply the promo code (one word) in the bottom of your cart to receive the 30% discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 30% discount be applied to an invalid order.
  • Promo only applies to products in the following category: SALE (with sub cat exclusions)
  • Promo excludes Digital Gift Cards, Physical Gift Cards, Surfboards, SUP Boards, Softboards, Board Racks, Cameras and Camera Accessories, Audio and Audio Accessories.

20% off sitewide with Trick Or Treat promo

  • Promotional period runs from 00:00 AEST Friday 27th October, 2017 - 11:59pm AEST Tuesday 31st October, 2017.
  • Discount code entitles you to 20% off the listed price of items sitewide, with brand and product exclusions.
  • You must apply the promo code (one word) in the bottom of your cart to receive the discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 20% discount be applied to an invalid order.
  • Discount does not apply to: eGift cards, Physical gift cards, Gift wrap.
  • Discount does not apply to items from the following categories: Snow, Surfboards, Surf Hardware, Softboards, Stand Up Paddle Boards, Home Wall Mounted Board Racks, Cameras & Accessories, Polaroids, Bikes, Watches, Sunglasses.
  • Discount does not apply to items from the following brands: Rip Curl, Hurley, Seafolly, Tigerlilly, Nixon, Go Pro, RPM, Billabong, RVCA, Roxy, Quiksilver and DC.

Mystery Code Promotion

  • Promotional period runs from 00:00 AEST Friday 27th October, 2017 - 11:59pm AEST Tuesday 31st October, 2017.
  • Discount code entitles you to either 20%, 25% or 30% off the listed price of items sitewide, with brand and product exclusions.
  • You must apply your unique promo code (one word) in the bottom of your cart to receive the discount you are eligible for.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 20%, 25% or 30% discount be applied to an invalid order.
  • Discount does not apply to: eGift cards, Physical gift cards, Gift wrap.
  • Discount does not apply to items from the following categories: Snow, Surfboards, Surf Hardware, Softboards, Stand Up Paddle Boards, Home Wall Mounted Board Racks, Cameras & Accessories, Polaroids, Bikes, Watches, Sunglasses.
  • Discount does not apply to items from the following brands: Rip Curl, Hurley, Seafolly, Tigerlilly, Nixon, Go Pro, RPM, Billabong, RVCA, Roxy, Quiksilver and DC.

Kidswear Spend & Get Promotion

  • Kidswear promotion starts 00:00 AEST Wednesday 1st November, 2017 and expires 11:59pm Saturday 4th November 2017.
  • Promotion entitles you to receive 25% off the price of selected kidswear in your cart when you spend $150 on kidswear from the Promo/Kids category.
  • You must apply the promo code (one word) at check out to receive the 25% discount on selected items in your order.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • This promotional offer applies to all purchases $150 and over from the Promo/Kids category.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. No refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the promotion be applied to an invalid order.
  • Promo only applies to Kidswear located in the Promo/Kids category on site.

25% off The Hidden Way

  • Promotional period runs from 00:00 AEST Sunday 5th November, 2017 - 11:59pm AEST Sunday 19th November, 2017.
  • Discount code entitles you to 25% off all full price and sale The Hidden Way items in your order.
  • You must apply the promo code (one word) in the bottom of your cart to receive the 25% discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 25% discount be applied to an invalid order.
  • The promotion excludes excludes Gift Cards (Digital and Physical), Gift Wrap, Vinyl Records, Surfboards, SUP Boards, Softboards, Cameras and Camera Accessories, Audio Accessories and Surf Board Racks.

40% off all SWELL, No News and The Hidden Way product

  • Promotional period runs from 00:00 AEST Sunday 5th November, 2017 - 11:59pm AEST Tuesday 7th November, 2017.
  • Discount code entitles you to 40% off all full price and sale SWELL, No News and The Hidden Way items in your order.
  • You must apply the promo code (one word) in the bottom of your cart to receive the 40% discount on valid items.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 40% discount be applied to an invalid order.

UniDays limited-time exclusive offer. 20% off sitewide with brand and category exclusions.

  • Promotional period runs from 00:00 AEST Saturday 11th November, 2017 - 11:59pm AEST Monday 13th November, 2017
  • Discount code entitles you to 20% off the listed price of items sitewide, with brand, category and product exclusions.
  • You must apply the promo code (one word) in the bottom of your cart to receive the discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 20% discount be applied to an invalid order.
  • Discount does not apply to: eGift cards, Physical gift cards, Gift wrap.
  • Discount does not apply to items from the following categories: Snow, Surfboards, Surf Hardware, Softboards, Stand Up Paddle Boards, Home Wall Mounted Board Racks, Cameras & Accessories, Polaroids, Bikes, Watches, Sunglasses.
  • Discount does not apply to items from the following brands: Rip Curl, Hurley, Seafolly, Tigerlilly, Nixon, Go Pro, RPM, Billabong, RVCA, Roxy, Quiksilver and DC.

Dealmoon 24hr exclusive offer. 30% off sitewide with brand, product and category exclusions.

  • Promotional period runs for 24 hours only, from 00:00 AEST Saturday 11th November, 2017 - 11:59pm AEST Saturday 11th November, 2017
  • Discount code entitles you to 30% off the listed price of items sitewide, with brand, category and product exclusions.
  • You must apply the promo code (one word) in the bottom of your cart to receive the discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 30% discount be applied to an invalid order.
  • Discount does not apply to: eGift cards, Physical gift cards, Gift wrap.
  • Discount does not apply to items from the following categories: Snow, Surfboards, Surf Hardware, Softboards, Stand Up Paddle Boards, Home Wall Mounted Board Racks, Cameras & Accessories, Polaroids, Bikes, Watches, Sunglasses.
  • Discount does not apply to items from the following brands: Rip Curl, Hurley, Seafolly, Tigerlilly, Nixon, Go Pro, RPM, Billabong, RVCA, Roxy, Quiksilver and DC.

$40 Bundle Promotion.

  • $40 promotion starts 00:00 AEST Saturday 11th November, 2017 and expires 11:59pm AEST Sunday 12th November, 2017.
  • Promotion entitles you to pair any Tee with any Beach Shorts from the Exclusives category for a combined total of $40. A free bonus SWELL Towel will automatically add to cart with this promotion.
  • No promo code is required and the discount will be applied automatically at check-out.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • This promotional offer applies to all qualifying purchases made from the Exclusives category.
  • There is no limit to the number of times this promotion can be redeemed within a single order.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. No refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the promotion be applied to an invalid order.
  • Promo only applies to Beach Shorts and Tees in the Exclusives Category.

Join The Frenzy: 33% off all items in the Promo Category.

  • Promotional period runs from 00:00 AEST Tuesday 14th November, 2017 - 11:59pm AEST Friday 17th November, 2017.
  • Discount code entitles you to 33% off items from the Promo Category in your order.
  • You must apply the promo code (one word) in the bottom of your cart to receive the 33% discount.
  • SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry.
  • Only one (1) promo code can be applied to a single order. This includes free gift offers requiring a promo code to be applied.
  • If you are unsure how to complete this promotion, please contact customer service before finalising your order. Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.
  • The promotion cannot be applied to an order that has been completed, nor can the 33% discount be applied to an invalid order.
  • Promo only applies to products in the following category: Promo Category.

More Summer Conditional Gift Cards.

You must spend the minimum full-price spend of $80 or more on full-priced products to be eligible to use this Gift Card; The gift card can only be used on full priced product; The gift card cannot be used in conjunction with any other promotional offer; Digital Gift Cards, Physical Gift Cards, Surfboards, SUP Boards, Softboards, Board Racks, Cameras and Camera Accessories, Audio and Audio Accessories are excluded from the minimum spend. Gift cards must be redeemed before the Gift Card expiry date: 11:59pm AEST Wednesday 20th December, 2017. The value of full priced items must remain above $80 to maintain this offer, therefore if purchase is exchanged/refunded below this amount, the $20 will be deducted from the price of refund; In order to redeem the gift card, the customer must proceed to Checkout and enter their unique single-use code in the “Redeem Gift Certificate” field; Limit one Gift Card per order; If you are unsure how to complete this promotion, please contact customer service before finalising your order; SurfStitch has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry; Promotional offers will not be honoured unless the relevant code has been applied in the cart and no refund will be offered if promotion was not completed correctly.