Welcome to SurfStitch careers

"There’s never a dull moment at SurfStitch; we’re always transforming in some way which means plenty of new challenges and learning opportunities. The team is filled with positive and passionate individuals, and then there are the perks: staff discounts and discount massages!"

- Vanessa Heaney Marketing Analyst and Insights Manager

"SurfStitch is a great employer! I went from a Customer Service representative and 6 years later I am in my current role as a People and Culture Coordinator and I love it! If you work hard here you can grow in the business and in your career."

- Brittany Metcalfe People & Culture Coordinator

Why join us?

SurfStitch offers a fun, fast-paced and challenging environment and is experiencing exceptional growth.

SurfStitch HQ is based in Burleigh Heads, Gold Coast, just a short drive from some of Australia's most iconic surf beaches. Our Fulfillment Centre is just a short drive up the road located in Upper Coomera QLD.

SurfStitch caters for a working environment of motivated, career aspirational individuals and provides loads of staff benefits including employee discounts, unrivaled career opportunities, employee training and development programs and most importantly, fun staff parties!

We're always looking for enthusiastic, motivated and talented individuals to join our team.

FAQ

What is SurfStitch looking for in a candidate?

While many of our roles require specialist skills, attitude and potential are equally important in our recruitment decisions! Above all, we look for candidates who have proven themselves to be motivated, hard-working and adaptable. We get hundreds of job applications every week, so make sure you make yourself stand out, while also focusing on the requirements of the position you’re applying for.

Do I need to be a SurfStitch customer to apply?

It certainly helps if you have experienced our customer service! We have employees from a variety of working backgrounds, but if you have specialist knowledge in the surf/action sports industry, or in e-commerce, that’s a bonus.

Does SurfStitch offer internships?

We have a limited number of internships available in areas such as Marketing, Design and Buying. The internship must be a compulsory part of your course, and we prefer interns who have a long-term desire to join our team!

What happens after I submit my application?

You will get a call from us if we are interested in chatting to you about your application. Please be patient – good things take time! If you don’t hear from us within two weeks, you haven’t made the shortlist this time. Don’t give up hope – keep an eye on our careers page and feel free to apply for other roles that interest you.

What does the recruitment process involve?

Our recruitment process is a collaboration between the People & Culture team and the Hiring Manager (and in some cases, other members of the relevant team). The process is dependent on the type of role – it may involve a panel interview, a skills test or even a presentation. You will be kept informed throughout to give you the best chance of success.