For orders placed before 1:30pm AEST orders should be received within 1-3 business days.
DHL orders are sent a tracking number with Shipping Confirmation email. Some bulky orders will be shipped via Air Mail and this is a non-trackable service.
All shipping subject to weight and volume. Some items may be charged at a different rate.
Some orders may incur a customs or import duty charge. SurfStitch do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. We suggest splitting larger orders over NZD$175 into separate smaller orders to avoid being charged these import taxes. For further information, please go to New Zealand Shipping, contact your local customs office or CustomerService@SurfStitch.com
Orders placed before 1:30pm AEST orders should be received within 7 business days. DHL orders are sent a tracking number with your Shipping Confirmation email. All shipping is subject to weight and volume. Some bulky orders may be charged at a different rate and may be shipped via another carrier if required. Please see the heavy items shipping rates at the bottom of the page.
Zone 1: American Samoa, Brunei, Canada, Christmas Island, Cook Islands, Fiji, Hong Kong, Korea (North), Korea Republic Of, Marshall Islands, Nauru, New Caledonia, Niue, Norfolk Island, Philippines, Samoa, Singapore, Solomon Islands, Tahiti, Taiwan, Thailand, Tonga, Tuvalu, United States of America, Vanuatu.
Orders placed before 1:30pm AEST orders should be received within 10 business days. Orders are sent a tracking number with your Shipping Confirmation email. Some orders may be shipped via Air Mail which is non-trackable. All shipping is subject to weight and volume. Some bulky orders may be charged at a different rate and may be shipped via another carrier if required. Please see the heavy items shipping rates at the bottom of the page.
Zone 2: Andorra, Austria, Belgium, China, Cyprus, Denmark, Finland, France, Germany, Gibraltar, Greece, Guernsey, India, Ireland, Italy, Japan, Jersey, Luxembourg, Macau, Malta, Netherlands, Norway, Papua New Guinea, San Marino, South Africa, Spain, Sweden, Switzerland, United Kingdom.
Orders placed before 1:30pm AEST should be received within 14 business days. Some orders may be shipped via Air Mail which is non-trackable. All shipping is subject to weight and volume. Some bulky orders may be charged at a different rate and may be shipped via another carrier if required. Please see the heavy items shipping rates at the bottom of the page.
Zone 3: Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia And Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cambodia, Canary Islands, Cayman Islands, Chad, Chile, Colombia, Costa Rica, Croatia, Cuba, Curacao, Czech Republic, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Estonia, Georgia, Grenada, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hungary, Iceland, Iran, Iraq, Israel, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lao Peoples Dem. Rep, Latvia, Lebanon, Lithuania, Macedonia, Madagascar, Maldives, Martinique, Mauritania, Mauritius, Mexico, Moldova, Mongolia, Montserrat, Morocco, Myanmar, Nepal, Nevis, Nicaragua, Oman, Pakistan, Palau, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Reunion Island, Romania, Saint Lucia, Saint Vincent, Saipan, Saudi Arabia, Senegal, Serbia & Montenegro, Sierra Leone, Slovakia, Slovenia, Sri Lanka, St Barthelemy, St Kitts-Nevis, St.Eustatius, St.Maarten, Suriname, Swaziland, Syria, Tajikistan, Trinidad & Tobago, Turkey, Turkmenistan, Turks & Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Yemen, Zimbabwe.
International orders may be subject to local charges. Any customs or import duties and associated fees are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. SurfStitch cannot be held responsible for any additional charges on your order, nor can we accept a return of the order in this case. Customs policies vary widely from country to country, so please contact your local customs office for further information. If you refuse to pay these charges your parcel may be abandoned, and SurfStitch will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.
Bulky/Heavy items will be charged at a higher shipping rate. Please check the details below for shipping rates to your country. Bulky/Heavy orders may be shipped via Air Mail which is a non-trackable service.
Bulky items include: Complete skateboards and cruisers, travel bags, cabin bags, bodyboards and bodyboard packages, surfboard covers, snowboard bags and boots.
Zone 1 - $39.99 | Zone 2 - $49.99 | Zone 3 - $59.99
Heavy items include: Multi surfboard travel covers, surf racks.
Zone 1 - 99.99 | Zone 2 - $99.99 | Zone 3 - $99.99
Some orders may need to be charged a custom shipping rate. This will be quoted to you before your order is shipped.
As most deliveries are made Monday to Friday, we suggest using your work address for the order.
PLEASE NOTE: Surfboards, Bicycles and Solid Racks cannot be shipped Internationally. Bodyboards and bodyboard packages can only be shipped to New Zealand.
*Excludes heavy/bulky orders
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